We could send the goods by air but normally by sea. We could check the shipping cost and customs charges for you while you confirmed the quantity you need.
4.After-sale service
We provide 13 months warranty after sending the goods. If you meet any quality problem, just show us the photos or videos,we will reply you in 48hours(because we need time to check the real reason).
5.About our company
Nanjing Ido Import & Export Co., Ltd. is located in Nanjing, which is a comprehensive automobile industrial production base in south of China.
6.FAQ
Q1. What is your terms of packing?
A: Generally, we pack our goods in neutral packings. If you have legally registered patent, we can pack the goods in your branded boxes after getting your authorization letters.
Q2. What is your terms of payment?
A: T/T 30% as deposit, and 70% before delivery. We'll show you the photos of the products and packages before you pay the balance.
Q3. What is your terms of delivery?
A: EXW, FOB, CFR, CIF, DDU.
Q4. How about your delivery time?
A: Generally, it will take 30 to 60 days after receiving your advance payment. The specific delivery time depends on the items and the quantity of your order.
Q5. Can you produce according to the samples?
A: Yes, we can produce by your samples or technical drawings. We can build the molds and fixtures.
Q6. What is your sample policy?
A: We can supply the sample if we have ready parts in stock, but the customers have to pay the sample cost and the courier cost.
Q7. Do you test all your goods before delivery?
A: Yes, we have 100% test before delivery.
Q8. How do you make our business long-term and good relationship?
A:1. We keep good quality and competitive price to ensure our customers' benefit ;
2. We respect every customer as our friend and we sincerely do business and make friends with them, no matter where they come from.
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