FAQ:
Q1. What is your package of goods ?
A: Generally, we will pack the goods by Neutral boxes ,Pallets or Wooden boxes. If any special needed ,please inform us earlier .
Q2. What the quality of your goods ?
A: We have different qualities, including Original, OEM, High copy, Copy, Refurbished and Second-hand. We can quote according to your real requirements and according to our experiences about your market requirements.
Q3, How do you make a price offer and how long is the validity period??
A: Generally we quote prices according to goods' part number , if you don't have , please provide us chassis number , we can confirm the exactly goods according to the chassis number. About the inquiry list, we usually finish the quotation within 24 hours . If you are very urgent ,please inform us earlier. The prices are valid within 20 days.
Q4. What is your terms of delivery?
A: EXW, FOB, CIF,CPT etc.
Q5. What is your terms of payment ?
A: T/T, L/C ,D/P ,D/A and WESTER UNION. Normally 30% deposit, 70% balance payment before delivery. We'll show you pictures of the goods to double confirm before you arrange balance payment.
Q6: Do you have warranty ?
Yes, of course . Our warranty its 3 month after installed in the truck.
Q7. What is your delivery time?
A: 20GP normally 7 to 14 days , 40HC normally 13- 18 days after receiving prepayment. The exactly delivery time depends on the items and quantities which you ordered.
Q8. Can you make customized production according to samples?
A: Yes, we can produce according your samples or technical drawings. We can manufacture molds and fixtures.
Q9: whats your advantages ?
1.We have morethan15 years truck parts experiences. We can provide professional suggestions to customers.
2.Strict and complicated inspection process .
3.Perfect After-sales service.
4.Reply on time
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